I love coffee ... Seriously! I'm sat here with a large cup of it now. Fresh, strong and a dash of milk (with 42 sugars*).
When the opportunity came up to work with an ecommerce start-up that lives and breathes coffee, I could not resist.
Kappa Coffee Roasters are a start-up business with a sustainable and conscientious supply route that benefits everyone, from the growers to the drinkers.
The brief was to identify suitable solutions for the website and back end system, with a scalable solution that would easily allow for growth. The Branding, Creative and Wireframes were supplied by Lil & Lisa @Fizzy Compass and we worked closely together to produce a polished, fast, mobile friendly & secure solution. This project pushed me to embrace new tools and really dig into my web designer, hosting & business systems brain matter. I know that both the customer and ourselves, are very proud of the end result and I'm truly grateful for the following feedback from the Team at Kappa:
1. Do you feel that TRI understood your business and its requirements?
I believe Alan had a very good understanding of our business needs and also took the time to learn more about the product we were selling.
2. How easy/difficult was it to work with TRI?
Alan was always quick to respond to enquiries and was always on hand to chat over zoom when we needed it. There was also the offer to provide further training if we needed it to keep the website running.
3. During the project, did you get the response time and support you required?
Alan’s communication was excellent – quick and efficient. The evening before the launch Alan went above and beyond to run a fine tooth comb through the website so that we were more than happy to launch the next morning.
4. How effective and straightforward was the solution TRI delivered?
Whenever I had a question or problem regarding the website or back office of Shopify, Alan was very helpful with either finding a solution or guiding me to the correct solution.
5. How likely are you to use TRI again for Marketing support?
We are looking at expanding the website and are looking to use Alan to assist in implementing this for us.
6. Anything else you want to say?
Nothing was too much trouble for Alan. We really enjoyed working with him. He did a great job and we look forward to continuing to work with him to develop our website.
So ... If you have a project, if you're not sure how to proceed, or want someone with experience to help you on your way ...
I can probably help 😀
