Customer Review - Kappa Coffee Roasters

Project Feedback

1. Do you feel that TRI understood your business and its requirements?

I believe Alan had a very good understanding of our business needs and also took the time to learn more about the product we were selling.

2. How easy/difficult was it to work with TRI?

Alan was always quick to respond to enquiries and was always on hand to chat over zoom when we needed it. There was also the offer to provide further training if we needed it to keep the website running.

3. During the project, did you get the response time and support you required?

Alan’s communication was excellent – quick and efficient. The evening before the launch Alan went above and beyond to run a fine tooth comb through the website so that we were more than happy to launch the next morning.

4. How effective and straightforward was the solution TRI delivered?

Whenever I had a question or problem regarding the website or back office of Shopify, Alan was very helpful with either finding a solution or guiding me to the correct solution.

5. How likely are you to use TRI again for Marketing support?

We are looking at expanding the website and are looking to use Alan to assist in implementing this for us.

6. Anything else you want to say?

Nothing was too much trouble for Alan. We really enjoyed working with him. He did a great job and we look forward to continuing to work with him to develop our website.

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Customer Review - IoMech Ltd.

Brief Description of Project: IoMech Ltd. Initial website build, launch and promotion of business to targeted market space. Plus using LinkedIn for Market Research and promotion.

  1. Do you feel that TRI understood your business and its requirements? TRI quickly understood my business and assisted me to define my marketing plan and website
  2. How easy/difficult was it to work with TRI? It is a smooth and pleasant experience
  3. During the project, did you get the response time and support you required? Yes, I’ve got a full website and email campaign material from an incomplete plan delivered exactly when I needed it.
  4. How effective and straightforward was the solution TRI delivered? TRI delivered on its promises and beyond.
  5. How likely are you to use TRI again for Marketing support? I would definitely use them again when the next opportunity arises

Since completing the first project, we have been working closely together on numerous projects.

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